If your item is defective, please call Merchandise Return Center at 1-866-241-2295.
Your satisfaction is our goal!
- We accept returns on printed artwork within 30 days of shipment date.
- We will refund the return postage charges only if the return is due to our error.
- Custom printed products may only be returned if there is a manufacturing defect. Call within 72 hours of receipt to report the defect or shortage.
- Returned merchandise must be in the original condition and include all packaged accessories.
- After 30 days, we can offer a merchandise credit for the price of the product on the invoice.
- NO returns may be made on any opened product that has been altered or used after shipment.
- Defective items may be exchanged for the same product within 30 days of shipment. If a material defect is discovered outside of the 30 window, please call us to discuss the issue.
- Please allow us at least 15 days to receive and process your return. We will always do our utmost to issue your return as soon as possible. The original credit card used for the purchase will be credited.